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Manage Existing SSL Certificates
If your Web site is hosted by an Internet Service Provider or Web host, please contact your provider to manage the renewal of your SSL Certificate. Be sure to ask for VeriSign SSL Certificates to secure your site and protect your brand.
If you have a VeriSign Certificate Center account, you can easily purchase, renew and manage your certificates from this central console. If you don’t already have an account, you can create one the next time you purchase, renew or replace a VeriSign SSL Certificate. VeriSign Certificate Center makes it easier than ever for our customers to manage their SSL requirements.
Technical Support
Our Online support for SSL includes instructions for generating a CSR, installation, 24/7 chat, and a comprehensive knowledge base.
Contact customer service by phone or email, Monday-Friday, 5 a.m. to 6 p.m. (PT).
Support
| Renew Current Certificate
VeriSign now offers instant issuance for qualified SSL Certificates. You can start the renewal process up to 90 days prior to expiration, and renew for up to three years from the previous expiry date using your challenge phrase or a new Certificate Signing Request (CSR).
- Choose a multi-year certificate to reduce management and increase savings.
- Upgrade to an Extended Validation (EV) SSL Certificate to help increase consumer confidence.
Has the information on your certificate changed? You can update corporate and technical contacts during the renewal process. If the information in the Distinguished Name fields has changed, you will need to use the Buy option below. Not sure? Learn how to Change Distinguished Name information.
Renew
| Buy Additional SSL Certificates
If you've already purchased an SSL Certificate from VeriSign, you can buy additional certificates without restarting the enrollment process using your common name, order number, or serial number.
- With SGC-enabled SSL certificates, you can guarantee that every user of your web site will connect with the strongest SSL encryption available to them.
- Choose an Extended Validation (EV) SSL Certificate to help increase consumer confidence.
- Choose a multi-year certificate to reduce management and increase savings.
Buy
| Revoke a Certificate
You should revoke your SSL Certificate if you suspect any of these conditions:
- Loss of your private key
- Compromise of your private key
- Incorrect information in the certificate
- Your certificate does not work properly
You will need your challenge phrase to revoke a certificate. Use the information below to replace a revoked certificate.
Why is private key confidentiality important? The private key is used to decipher messages encrypted by your public key. If your private key is compromised, your SSL sessions are not secure.
Revoke
| Replace a Certificate
To replace a certificate, you will need your challenge phrase and a new Certificate Signing Request (CSR) for the enrollment process.
If you request a replacement SSL Certificate within 30 days of issuance, it will be replaced at no cost. A $100 replacement fee applies after 30 days. A replacement SSL Certificate must have the exact same Distinguished Name. Not sure? Learn about the Distinguished Name.
Replace
| VeriSign Secured Partner Program
Through the VeriSign Secured Partner Program, VeriSign offers one more way to increase site visitors' confidence and reduce abandonment: a whitelist of VeriSign authenticated Web sites. Leading Web sites and software vendors are partnering with VeriSign to display a VeriSign trust mark next to sites secured by VeriSign SSL Certificates. Any VeriSign SSL customer can elect not to participate in this program. If you would like to edit your preferences follow these steps:
- Login to manage your SSL Certificates.
- Search for your SSL Certificate.
- Choose "Set Display Preferences". Here you can uncheck "Include my domain in the VeriSign Secured Seal Partner Program".
Change
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